Friday, 29 July 2016 12:28

Characteristics of an 'Active Listener'

Written by
Rate this item
(2 votes)

"Active Listening" is simply the offering of friendship by one ordinary human being to another at a time of crisis or loneliness. An Active Listener has no professional status or authority, but is simply a fellow human being who cares. The purpose of Active Listening is to listen, accept, care and empathize.

Allowing the person with a problem to express and to talk without being judged.

Allowing the person to stay in neutral and accept feelings as they are.

Allowing one human being to reach out to another human being with respect.

Allowing the listener to hear where the speaker is coming from and allows us to be sensitive to another's feelings or ideas even when we don’t agree.

The purpose of Active Listening is not to give advice, instruct, solve problems, or judge. It is to respect the worth and value of another human being through Listening, Accepting, Caring, and Empathising.

Read 4327 times
More in this category: What makes a good Active Listener? »

Warning Signs

Warning signs may include but are not limited to:
Withdrawing from family and friends
Having difficulty concentrating and thinking clearly
Sleeping too much or too little
Feeling tired most of the time
Gaining or losing a significant amount of weight
Talking about feeling hopeless or guilty
Talking about suicide or death
Self-destructive behaviour like drinking too much or abusing drugs
Losing interest in favourite things or activities
Giving away prized possessions
Mood swings
If a friend mentions suicide, take it seriously. If they have expressed an immediate plan, or have access to prescription medication or other potentially deadly means, do not leave them alone. Get help immediately.


The Samaritans116 123
Pieta House1800 247 247
Aware1890 30 33 02
ISPCC Childline1800 66 66 66
Teen-Line Ireland1800 83 36 34

Contact Us

Youth Suicide Prevention Ireland (RCN20070670)
Atrium Business Centre
Blackpool Retail Park, Blackpool
Cork City, Ireland
Tel 021 - 242 7173